Front Desk Officer – Customer Service & Administration

About the role

We are looking for a professional Front Desk Officer to be the first point of contact for visitors and callers, ensuring a welcoming and efficient front‑office experience. The role combines reception duties with basic administrative support to keep daily operations running smoothly.

Key responsibilities

• Answer telephone calls, direct them appropriately, and take/reply to messages.
• Greet visitors, provide information, and handle public/customer queries.
• Maintain knowledge of staff movements and manage the attendance register.
• Prepare letters, documents, and manage correspondence, reports, and logs.
• Operate office equipment, handle incoming mail, and manage office space.
• Handle petty cash, banking, and tax-related tasks as required.
• Assist in tender document preparation and record‑keeping for inventory, internal sales, and account systems.
• Perform other duties in line with organizational rules and regulations.

Required profile

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Customer‑focused attitude with a professional image.
• Minimum of 12 months experience in a similar front‑office or administrative role.

Required skills

What we offer

• Full‑time, on‑site position in a dynamic company.
• Opportunity to develop administrative and customer service expertise.