Import Officer – Documentation & Customs Coordination

About the role

We are seeking a detail‑oriented Import Officer to oversee all aspects of import documentation, customs coordination, and shipment tracking. The role ensures smooth clearance processes, accurate sales reconciliation, and reliable accounting support for import activities.

Key responsibilities

• Prepare and manage import documents such as Perform Invoice, Commercial Invoice, Packing List, LC/TT, and insurance certificates.
• Coordinate with banks, customs agents, and freight forwarders to secure timely clearance.
• Handle customs‑related paperwork and follow up on shipment status.
• Track shipments to guarantee on‑time completion of import procedures.
• Liaise with service providers regarding clearance procedures and associated charges.
• Monitor daily branch sales across cash, QR, card, and other payment channels.
• Reconcile sales and payment records, resolving any discrepancies.
• Support sales‑related accounting entries and reporting.
• Maintain accurate records of imports, sales, and payments.

Required profile

• Bachelor’s degree in Business, Management, Finance, Accounting, Supply Chain or a related field.
• Experience in import/export, logistics, customs or documentation is preferred.
• Knowledge of LC/TT, import documentation and customs procedures.
• Strong Microsoft Excel and documentation skills.
• Excellent coordination, communication and follow‑up abilities.
• Detail‑oriented, organized and capable of working under pressure.

Required skills

• Microsoft Excel
• Letter of Credit (LC) handling
• Telegraphic Transfer (TT) processing
• Import documentation handling