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IT Support Technician

OM IT Solutions · Katmandou

New
Junior 🇬🇧 English
Windows Server Networking Hardware troubleshooting CCNA

Job description

About the role

An IT Support Technician is needed to provide technical support to clients across Nepal. The role covers troubleshooting hardware and software issues, setting up networks and keeping clients' IT infrastructure running smoothly. The position is based in Kathmandu Valley.

Key responsibilities

  • Provide technical support by phone, through remote access and on-site visits
  • Install and configure hardware and software
  • Set up and manage local area networks
  • Troubleshoot internet connectivity issues
  • Install and configure security software
  • Maintain IT documentation

Required profile

  • 1+ years of IT support experience
  • Good communication skills in Nepali and English
  • Willingness to travel within Kathmandu Valley
  • CCNA or similar certification is a plus

Required skills

  • Knowledge of Windows Server and networking
  • Hardware troubleshooting
  • Basic knowledge of cybersecurity

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Published 46 मिनेट अगाडि

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OM IT Solutions

Katmandou