Office Manager – FMCG Operations

About the role

We are seeking an organized and responsible Office Manager to support daily administrative and operational activities for a fast‑moving consumer goods (FMCG) business. The role ensures smooth coordination between sales, inventory, suppliers, and management while handling customer and dealer inquiries.

Key responsibilities

• Manage daily office administration and routine operational tasks.
• Handle inquiries and orders from customers, retailers, dealers, and distributors.
• Process and maintain records of incoming orders, delivery requirements, stock movement, invoices, and supplier documentation.
• Coordinate with sales, warehouse, suppliers, and delivery teams to ensure timely product deliveries.
• Maintain communication with vendors and suppliers for operational needs.
• Answer phone calls, emails, and online inquiries; manage general correspondence.
• Assist management with sales and order reports, documentation, and other administrative duties.
• Monitor office requirements and ensure timely completion of assigned tasks.

Required profile

• Minimum 1 year of experience in office administration, operations, sales coordination, or a related role.
• Experience in FMCG, distribution, retail, or trading sectors is preferred.
• Good understanding of order processing, delivery coordination, and basic inventory processes.
• Strong communication, customer‑handling, and coordination abilities.
• Detail‑oriented, organized, and capable of handling multiple tasks simultaneously.

Required skills

• Basic proficiency in Microsoft Word.
• Basic proficiency in Microsoft Excel.