Office Manager

About the role

We are seeking an organized, responsible, and proactive Office Manager to oversee daily administrative activities and ensure smooth office and business operations within a Food Manufacturing / FMCG environment.

Key responsibilities

• Manage day‑to‑day office administration and maintain a professional office environment.
• Handle customer inquiries via phone, email, and online channels.
• Coordinate product orders, deliveries, and follow‑ups with sales, production, and logistics teams.
• Communicate and liaise with suppliers, customers, delivery personnel, and internal stakeholders.
• Maintain office records, invoices, reports, and other administrative files.
• Track orders, monitor routine operational requirements, and ensure timely completion.
• Assist with basic inventory and order‑related coordination.
• Support management with reporting, documentation, scheduling, and other administrative tasks.

Required profile

• Minimum 1 year of experience in office administration, customer service, or coordination.
• Experience in Food Manufacturing, FMCG, retail, or distribution is a plus.
• Strong communication and customer‑handling abilities.
• Excellent organizational, coordination, and follow‑up skills.
• Ability to manage multiple tasks in a fast‑paced environment.
• Responsible, proactive, detail‑oriented, and professional attitude.

Required skills

• Basic proficiency in MS Office.
• Basic proficiency in Google Workspace.
• General computer application skills.