Senior Server – Glamping Resort

About the role

The Senior Server will join DOOLWA Camps & Resorts in the Mustang District, delivering high‑quality food and beverage service in a unique glamping environment. This full‑time, on‑site position focuses on creating a warm, mindful hospitality experience for guests. You will lead service operations, mentor junior staff, and ensure standards align with the brand’s values.

Key responsibilities

• Greet and seat guests, present menus, and take accurate orders.
• Coordinate with kitchen and bar teams to ensure timely, well‑presented dishes and drinks.
• Oversee table settings, maintain cleanliness, and organize dining areas.
• Mentor and train junior serving staff, leading by example during busy periods.
• Handle guest concerns promptly and professionally, ensuring satisfaction.
• Support special events, group bookings, and private functions.
• Uphold food safety, hygiene standards, and all safety protocols.

Required profile

• Significant experience in food and beverage service, preferably in resorts, hotels, or upscale hospitality.
• Strong customer service, interpersonal, and communication skills with diverse guests.
• Proven ability to lead, guide junior staff, and manage service flow.
• Knowledge of basic food safety, hygiene standards, and proper handling of food and beverages.
• Flexibility to work mornings, evenings, weekends, and holidays as needed.
• Physical ability to stand, walk for extended periods and carry trays safely.
• High school diploma or equivalent; hospitality training or certifications are a plus.

Required skills

• Bar and coffee knowledge.
• Basic food safety and hygiene knowledge.