Social Media & Customer Engagement Executive
Anjuli Foods · Kathmandu
Job description
About the role
Anjuli Foods is seeking an energetic and communicative Social Media & Customer Engagement Executive. The role combines customer engagement, sales administration and social media content creation, requiring confidence in handling enquiries and appearing on camera. You will act as an active face of the brand across social platforms while supporting daily sales operations.
Key responsibilities
- Maintain accurate records of customer leads from TikTok, WhatsApp and other social media channels.
- Follow up enquiries by phone, convert leads into sales and keep organised sales and order documentation.
- Complete daily order closing, coordinate dispatches and ensure prompt handling of customer enquiries.
- Respond professionally to DMs, comments and questions across social media platforms.
- Create, record, edit and post engaging content about products, the team and daily operations, including appearing on camera.
- Identify opportunities to turn customer interactions and daily activities into compelling social media content.
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Published 1 हप्ता अगाडि
Expires 6 घण्टामा
20 views · 0 interested
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Anjuli Foods
Kathmandu