Branch Manager – ISP Operations

About the role

We are looking for a results‑driven Branch Manager to lead daily operations, drive sales growth and shape branch strategy for our ISP business across multiple locations in Nepal. The role combines operational leadership with market expansion responsibilities, reporting to the CEO and Board.

Key responsibilities

• Develop and implement branch business plans and budgets aligned with corporate strategy.
• Provide day‑to‑day leadership to achieve branch targets, ensure quality control and operational efficiency.
• Manage revenue, profitability and EBITDA while adhering to budget and policy guidelines.
• Lead sales initiatives to grow the subscriber base, increase revenue and capture new market opportunities.
• Implement churn‑reduction strategies and oversee prompt customer service and technical support.
• Recruit, train and manage branch staff in collaboration with HR, ensuring compliance with internal policies.
• Conduct competitor analysis, manage contracts and coordinate local marketing activities.

Required profile

• Bachelor’s degree in Management or a related field.
• Minimum 4 years of experience in ISP sales and marketing, including at least 2 years in a team‑leadership role.
• Must own a two‑wheeler, hold a valid driving licence and be available to travel between branch locations.

Required skills