Business Development Officer - Agentic AI Solutions

About the role

Palm Mind AI delivers custom AI and machine learning solutions to start-ups and enterprises across more than ten industry verticals, building full-stack AI systems and integrating third-party platforms. The Business Development Officer drives business growth for the company's agentic AI solutions in Nepal and international markets, building client relationships and bringing in new business. The role reports to the Head of Business Development.

Key responsibilities

• Research and identify potential clients among banks and financial institutions (BFIs) and enterprises in Nepal and international markets.
• Reach decision-makers by call, email and LinkedIn to set up meetings.
• Understand client needs and recommend suitable Palm Mind solutions, presenting them with support from the technical team.
• Prepare proposals, quotations and RFP responses, and follow through to deal closure.
• Build and maintain long-term client relationships and identify new growth opportunities.
• Coordinate with the technical and delivery teams to meet client requirements.
• Keep leads, clients and deal stages up to date in the CRM and share regular pipeline updates with the Head of Business Development.
• Track market trends and competitor activity in Nepal and internationally.

Required profile

• Bachelor's degree in Business or IT.
• 1-2 years of experience in B2B sales, business development or account management.
• Strong written and spoken English and Nepali; ability to explain technical products in simple business terms.
• Organised and able to manage several clients and deals at once.

Preferred skills

• Experience selling technology, SaaS or AI solutions.
• Understanding of the BFI sector in Nepal and experience with international clients.
• Basic understanding of AI concepts and familiarity with CRM tools.
• Experience responding to RFPs or tenders.