Client Relations Executive

About the role

The Client Relations Executive will build and maintain strong relationships with customers, acting as the primary link between the company and its clients. This role supports business growth by handling inquiries, presenting services, and ensuring high levels of customer satisfaction.

Key responsibilities

• Maintain long‑term relationships with existing clients to ensure retention.
• Identify and acquire new leads and clients for the company.
• Achieve and exceed monthly, quarterly, and annual sales targets by promoting services.
• Understand client requirements and provide tailored solutions.
• Stay updated on industry trends, competitor activities, and client preferences.
• Serve as the main point of contact for client queries and resolve issues promptly.
• Collaborate with internal teams to ensure seamless service delivery.
• Prepare and present sales and relationship reports to management.
• Conduct regular client visits to represent the company professionally.
• Perform tasks assigned by supervisors in a timely and effective manner.

Required profile

• Minimum 3 years of relevant sales experience.
• Strong interpersonal and communication skills.
• Professional demeanor with a consistently positive attitude.
• Ability to schedule and conduct meetings with potential clients.
• Experience in deal negotiation, objection handling, and complaint resolution.

Required skills

• Proficiency in MS Office.