Customer Service & CRM Intern
Nexaaxis Technologies · Katmandou
Job description
About the role
Nexaaxis Technologies is seeking a motivated intern to support its customer service and CRM operations. The role involves handling inquiries across multiple channels and maintaining accurate customer records.
Key responsibilities
- Handle customer inquiries via calls, WhatsApp, email, and chat.
- Update and manage customer details in the CRM portal.
- Maintain leads, follow‑ups, and customer status records.
- Enter and manage data using Microsoft Excel.
- Prepare basic daily/weekly customer reports.
- Coordinate with the team to resolve customer issues.
Required profile
- Strong computer operating skills.
- Good verbal and written communication.
- Organized, responsible, and punctual.
- Willingness to learn new software and systems.
Required skills
- Microsoft Excel
- CRM portal usage
- Computer operating skills
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Published 6 hours ago
Expires 1 month from now
2 views · 0 interested
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Nexaaxis Technologies
Katmandou