Documentation Officer

About the role

We are looking for a responsible, organized and detail‑oriented Documentation Officer to manage recruitment and employment documentation for workers. The role involves verifying passports, preparing visa and contract paperwork, maintaining both physical and digital records, and liaising with clients, workers and relevant offices.

Key responsibilities

• Check and verify workers’ passports, identification and other personal documents.
• Prepare and organise recruitment‑related documents in line with client and company requirements.
• Create, maintain and update workers’ files in physical and digital formats.
• Prepare and coordinate visa, employment contract, insurance, medical and other required documents.
• Scan, print, photocopy and file documents accurately.
• Enter and update workers’ information in online systems and databases.
• Coordinate with clients, workers, recruitment teams and relevant offices regarding documentation needs.
• Follow up on missing or incomplete documents to ensure timely completion.
• Maintain strict confidentiality of personal and sensitive information.
• Assist the recruitment team with documentation and administrative tasks as required.

Required profile

• Responsible, organized and detail‑oriented.
• Ability to handle confidential personal information with discretion.
• Strong coordination and communication skills to work with clients, workers and internal teams.
• Accuracy in data entry and record‑keeping.

Required skills