Freight Forwarder - International Air, Sea and Road Shipments

About the role

Niyantara Supply Chain Management is hiring a Freight Forwarder for its International Freight department. The role coordinates international air, sea and road freight shipments from origin to destination, ensuring timely documentation, shipment movement, customs coordination and delivery. It reports to the International Freight Manager or Operations Manager.

Key responsibilities

• Coordinate international air, sea and road freight shipments.
• Communicate with overseas agents, shipping lines, airlines, transporters and customers.
• Prepare and verify freight and shipping documents.
• Obtain freight rates and prepare quotations when required.
• Coordinate with Sourcing, Customs, Finance and Operations teams.
• Track shipments and give timely status updates to customers and management.
• Coordinate with customs and relevant parties for smooth clearance.
• Follow up on ETD, ETA, delivery schedules and shipment documentation.
• Resolve shipment delays, documentation issues and operational problems.
• Maintain shipment records and prepare regular reports.

Required profile

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Business or a related field preferred.
• 1-3 years of experience in freight forwarding, logistics, shipping or related fields preferred; freshers with relevant knowledge and strong communication skills may also be considered.

Required skills

• Knowledge of freight forwarding and international logistics.
• Understanding of Air Waybill (AWB), Bill of Lading (BL), Bill of Transport, Incoterms and basic import/export procedures.
• Good communication, negotiation, coordination and follow-up skills.
• Strong attention to detail and ability to work under deadlines.
• Good knowledge of MS Office and documentation systems.