Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for students, staff, and visitors at the International Academy of Interior Design. This position requires a friendly, professional, and organized individual to manage front desk operations, provide information, and support various administrative functions.

Key responsibilities

• Greet faculty members, visitors, students and respond politely to their queries.
• Provide general information about the institute in a friendly manner.
• Answer telephone enquiries and forward messages to relevant persons.
• Arrange counselling sessions for prospective students and parents, maintain counselling files, and follow up on admissions.
• Prepare and submit student status and counselling reports to management.
• Maintain batch‑wise student attendance sheets, track absences, and report potential drop‑outs.
• Communicate training start dates to students after receiving information from the Academic Department.
• Receive admission, tuition and exam fees, issue bills and receipts, and deposit cash in the bank.
• Prepare monthly receipt statements and follow up on outstanding dues.
• Handle incoming and outgoing letters, file official documents, and maintain the letter register.
• Maintain store inventory, distribute items, and report stock shortages.
• Maintain Fixed Asset Inventory books, conduct annual inventory, and document the process.
• Perform other duties as required.