Front Desk Officer

About the role

A welcoming, organized and professional Front Desk Officer is sought as the main point of contact for a client. The role greets visitors, manages calls and correspondence, coordinates office administration and supports daily workplace operations, serving as the face of the organization for clients, candidates, guests and team members.

Key responsibilities

• Welcome visitors, clients and candidates on arrival, notify relevant staff and keep a visitor log.
• Answer, screen and forward calls, take accurate messages and reply to general email enquiries.
• Assist with filing, document preparation, scanning, photocopying and handling mail, couriers and deliveries.
• Keep the reception, lobby and meeting rooms clean and tidy.
• Help schedule meeting rooms, organize light refreshments and coordinate internal appointments.
• Monitor office supplies and stationery stock and help place orders.

Required profile

• Bachelor's degree in Business Administration, Hospitality, Mass Communication or a related field (running or completed).
• 2+ years of experience as a Front Desk Officer, Receptionist or Executive Assistant in a corporate setting.
• Nice to have: experience with multi-line PABX systems, knowledge of visitor management software, and fluency in other languages used in local business.

Required skills

• Excellent verbal and written communication, with a polite, professional tone.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic web/email platforms.
• Strong multitasking, time management and problem-solving skills.

What we offer

• Market-competitive salary package.
• A supportive, modern workspace with growth potential in administrative or HR operations.