Hub Intern – Chitwan Logistics Hub

About the role

The Hub Intern will support daily ground operations at our Chitwan hub, ensuring smooth parcel handling, efficient last‑mile delivery and accurate administrative record‑keeping. Working under the Hub In‑Charge, the role involves receiving parcels, system entry, cash reconciliation, rider coordination and return logistics.

Key responsibilities

• Receive parcels from the Kathmandu hub and record them accurately in the system.
• Assist the Hub In‑Charge in allocating tasks to delivery agents.
• Track and reconcile cash‑on‑delivery collections and prepare them for bank deposit.
• Coordinate with delivery riders, support onboarding of new riders and provide walk‑in support for issues not solvable online.
• Manage communication with the transportation company for return shipments.
• Maintain office documents, records and provide basic administrative support for daily hub operations.

Required profile

• Pursuing or completed a Bachelor’s degree in Business Administration, Marketing or a related field.
• Strong communication, negotiation and interpersonal skills.
• Target‑driven and able to work independently.
• Possess a valid bike driving licence.

Required skills

• Basic proficiency in MS Office.