Hub Intern – Itahari Hub

About the role

The Hub Intern supports daily ground operations at the Itahari hub, ensuring smooth parcel handling, efficient last‑mile delivery, and accurate administrative record‑keeping. Working under the Hub In‑Charge, the intern assists with receiving parcels, system entries, cash reconciliation, rider support, and return logistics.

Key responsibilities

• Receive parcels from the Kathmandu hub and record them accurately in the system.
• Assist in allocating tasks to delivery agents and tracking COD collections for bank deposit.
• Coordinate with delivery riders, support onboarding of new riders, and provide walk‑in support for unresolved issues.
• Manage communication with the transportation company for return shipments and maintain office documents and records.

Required profile

• Pursuing or completed a Bachelor’s degree in Business Administration, Marketing, or a related field.
• Strong communication, negotiation, and interpersonal skills with a target‑driven attitude.
• Ability to work independently, manage field activities, and handle basic administrative tasks.
• Familiarity with internet, email, and a bike driving license.

Required skills

• Google Sheets
• Microsoft Word
• Microsoft Excel