Receptionist

About the role

The Receptionist will be the first point of contact for visitors, clients and callers at Brihatpreneurs’ office in Sundhara, Kathmandu. The role involves managing the front desk, handling communications, and providing basic administrative support to ensure smooth daily operations.

Key responsibilities

• Greet and welcome visitors, verify their identity and direct them to the appropriate person or department.
• Maintain visitor logs, issue passes and keep the reception area tidy and presentable.
• Answer, transfer and record telephone calls, take messages and respond to basic inquiries.
• Handle incoming and outgoing mail, courier packages and documents.
• Schedule appointments, coordinate meeting‑room requirements and inform staff of visitor arrivals.
• Support routine office tasks such as photocopying, scanning, printing, filing and replenishing stationery.
• Liaise with security, housekeeping and other departments to manage office logistics.
• Report any maintenance or facility issues related to the reception area.

Required profile

• Polite, professional and helpful attitude with strong customer service orientation.
• Reliability in punctuality, regular attendance and adherence to company policies.
• Ability to maintain confidentiality of company, client and employee information.
• Willingness to perform other reasonable duties assigned by supervisors.

Required skills