Documentation Officer – New Zealand Immigration Applications

About the role

We are seeking a detail‑oriented Documentation Officer to join our Kathmandu office. The role involves preparing, reviewing, and managing documentation for New Zealand student visa applications, working closely with former Immigration New Zealand visa officers and licensed advisers.

Key responsibilities

• Prepare and review client documentation packages for New Zealand visa applications.
• Create and maintain customised document checklists tailored to individual client circumstances.
• Conduct initial assessments of financial documents, sponsorship arrangements, and supporting evidence.
• Liaise with clients to obtain outstanding documents and follow up on pending requirements.
• Identify documentation gaps and flag potential concerns for review by licensed advisers.
• Maintain accurate records in the case management system.
• Support the processing team with Requests for Further Information (RFIs) and Approval in Principle (AIP) requirements.

Required profile

• Prior experience in New Zealand immigration documentation or a related field (essential).
• Strong understanding of New Zealand student visa categories, documentation standards, and INZ requirements.
• Close attention to detail and ability to manage multiple files simultaneously.
• Proficiency in written and spoken English.
• Ability to work within structured processes and meet deadlines.

Required skills

• Familiarity with case management systems.

What we offer

• Opportunity to work with experienced ex‑INZ visa officers and licensed immigration advisers.
• Structured training and professional development support.
• Clear career pathway within a growing team.
• Collaborative team environment with direct access to senior advisers.