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नेपाली English

Payment Collection and Rider Monitoring Officer

Gogoro Nepal Nebula · District de Katmandou

🇬🇧 English
MS Excel

Job description

About the role

The Payment Collection and Rider Monitoring Officer oversees rider payment collections, monitors daily attendance and activity, and ensures operational discipline within a fleet business.

Key responsibilities

  • Monitor daily rider attendance, activity, and operational status.
  • Track rider payment schedules and collect outstanding dues on time.
  • Follow up with riders on pending and overdue payments.
  • Maintain accurate records of collections, deposits, and rider accounts.
  • Coordinate with operations and finance teams for payment reconciliation.
  • Prepare daily, weekly and monthly collection reports.
  • Monitor rider performance, compliance and vehicle usage.
  • Escalate issues related to non‑payment, misconduct or operational concerns.
  • Support onboarding and briefing of new riders on payment procedures.

Required profile

  • Undergraduate degree (Bachelor) in Management, Finance or a related field.
  • More than 2 years of relevant experience, preferably in collections, operations or fleet management.
  • Good communication and negotiation abilities.
  • Strong reporting and record‑keeping capability.

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Gogoro Nepal Nebula

District de Katmandou

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