Front Desk Officer – Gandaki, Nepal

About the role

The Front Desk Officer will be the first point of contact for visitors and callers at our Gandaki office. Working full‑time on‑site, you will ensure a professional and welcoming environment while supporting basic administrative tasks.

Key responsibilities

• Greet and direct visitors, maintain a visitor log, and manage appointment schedules.
• Answer incoming calls, route them to the appropriate departments, and handle general inquiries.
• Operate office equipment such as telephone systems, printers, and scanners.
• Coordinate incoming and outgoing mail and parcels.
• Maintain a tidy and presentable reception area.
• Perform basic office administration, including filing, data entry, and document organization.

Required profile

• Strong interpersonal and communication skills.
• Experience with receptionist duties or similar front‑desk responsibilities.
• Customer‑service orientation with problem‑solving ability.
• Organised, detail‑oriented, and able to manage time effectively.
• Ability to work full‑time on‑site in Gandaki and collaborate with internal teams.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Outlook.
• Familiarity with standard office equipment (telephone systems, printers, scanners).