Public Relationship Officer (PRO)

About the role

Trust Nepal Overseas is seeking a confident and dynamic Public Relationship Officer (PRO) to lead its public relations, client interactions, and internal communications. The PRO will act as the face of the organization, fostering positive relationships with candidates, partners, and government authorities while supporting the company’s reputation and outreach initiatives.

Key responsibilities

• Develop and execute comprehensive public relations strategies to enhance the company’s public image.
• Manage and update content across social media platforms and the corporate website.
• Monitor media coverage, public feedback, and external communications; prepare performance reports.
• Handle inquiries, complaints, and feedback from candidates, partners, and the public promptly and professionally.
• Lead crisis communication efforts to protect the organization’s reputation.
• Prepare speeches, articles, presentations, and official communications for senior executives.
• Clearly explain recruitment processes, requirements, timelines, and procedures to candidates.
• Assist candidates with documentation, interviews, medical examinations, and orientation coordination.
• Ensure transparent, ethical, and accurate communication with workers and stakeholders.
• Coordinate closely with recruitment, documentation, and operations teams to ensure smooth workflow.
• Identify and support sponsorships, partnerships, and external engagements to increase visibility.
• Provide regular reports to management on PR activities, recruitment communications, and external issues.

Required profile

• Confident and dynamic professional with strong interpersonal skills.
• Excellent written and verbal communication abilities.
• Proven experience in managing public relations, client interactions, and crisis communication.
• Ability to coordinate effectively with recruitment, documentation, and operations teams.
• Detail‑oriented approach to handling inquiries, complaints, and documentation processes.

Required skills