Senior Account Executive – Client Relations

About the role

Digitalin, a leading digital‑first advertising agency in Nepal, is seeking a Senior Account Executive – Client Relations to act as the primary liaison between its clients and internal teams. You will translate business objectives into integrated marketing campaigns while ensuring timely, on‑budget delivery.

Key responsibilities

• Manage day‑to‑day communication with assigned client accounts and build long‑term trusted relationships.
• Interpret client objectives and create clear agency briefs for creative, media, strategy, production and performance teams.
• Prepare quotations, estimates, proposals, campaign plans and timelines.
• Monitor project progress, budgets, approvals and deliverables, ensuring campaigns meet quality standards.
• Lead client meetings, record minutes and follow up on action items.
• Review performance reports before sharing with clients and identify opportunities for account expansion.
• Resolve client concerns proactively while maintaining high satisfaction levels.

Required profile

• 4–6 years of experience in a digital marketing, advertising, branding or communication agency.
• Proven ability to manage multiple client accounts simultaneously.
• Excellent written and verbal communication, presentation and stakeholder‑management skills.
• Strong project coordination, organizational abilities and capacity to meet multiple deadlines.
• Commercial understanding of quotations, budgets, estimates and project profitability.

Required skills