Account Manager (Sales)

About the role

This Account Manager (Sales) role takes ownership of building, maintaining and expanding customer relationships with key stakeholders, while developing and expanding the related account to generate revenue and improve company profitability. The position covers end-to-end lead-to-cash operations, account KPIs, government bidding and contract negotiation, and acts as a liaison between customers and the sales team.

Key responsibilities

• Create business opportunities and deliver end-to-end, lead-to-cash sales operations, exceeding the account KPIs.
• Handle marketing promotion activities such as presentations, business events and brand-building, and resolve business issues with the customer until closure.
• Analyse market, customer, competitor and industry information and report findings to management.
• Support and coordinate with internal teams such as marketing and project teams so solutions meet customer needs.
• Manage government bidding processes, contract negotiations, project implementation and commercial collection.
• Provide administrative and operational support to the sales team and act as a liaison, answering inquiries and resolving issues.
• Generate and maintain sales reports, including forecasts, pipeline analysis and performance metrics, and use data analysis to give insights to the sales team and management.

Required profile

• Bachelor's degree, preferably in telecommunications or a related sector.
• Minimum 3-5 years of sales experience, preferably in telecommunications or a related sector.

What we offer

• Competitive compensation with attractive salary packages as per company policy.
• All benefits under the Social Security Fund, paid leave and a leave encashment facility.
• A 5-day work week (9 am - 5:30 pm with one hour break).
• International work environment as a subsidiary of a global company.