Assistant / Senior Assistant – Credit & Recovery (Chitwan)

About the role

We are looking for an Assistant or Senior Assistant to join our Chitwan branch and support credit and recovery operations. You will play a key role in ensuring timely EMI collections, managing loan documentation, and fostering strong customer relationships.

Key responsibilities

• Manage credit and recovery activities for the Chitwan branch and assigned locations.
• Conduct regular follow‑ups with loan customers via calls, field visits, and correspondence to secure EMI payments.
• Handle loan documentation, verify files, coordinate disbursements and maintain accurate records.
• Identify and approach potential customers in the Chitwan market, promoting company products and services.
• Resolve client queries and build long‑term relationships.

Required profile

• Bachelor’s degree with at least 2 years of relevant experience.
• Strong analytical ability.
• Excellent communication and negotiation skills.
• Valid two‑wheeler driving license and own vehicle.
• Fluent in both spoken and written English and Nepali.

Required skills

What we offer

• Opportunity to work in a leading hire‑purchase company with a growing portfolio.
• Professional development in credit and recovery functions.