Customer Service Representative
Kalash Services - Jobs · Katmandou
Job description
About the role
This full‑time, evening position (12 PM‑8 PM or 2 PM‑10 PM) is based on‑site at a bank’s call centre in Durbarmarg, Kathmandu. The Customer Service Representative will handle inbound and outbound communications through phone, email and chat, respond to customer inquiries, resolve complaints, keep accurate interaction records and provide correct information to ensure a smooth and satisfying experience for the bank’s clients.
Required profile
- Bachelor’s degree in Management or a related field (in progress or completed).
- Excellent communication, interpersonal and basic technical abilities.
- Ability to manage customer queries and deliver effective solutions.
- Positive attitude, patience and empathy towards customers.
- Flexibility to work any shift, including evenings.
- Fresh graduates are encouraged to apply.
- Own vehicle is required.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Nepal.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 day ago
Expires 1 month from now
13 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Kalash Services - Jobs
Katmandou
Related job offers
-
Telesales Call Center Supervisor/Manager
Classic Tech Katmandou -
Customer Service Representative – Evening Shift (Bank Call Center)
Kalash Services - Jobs Katmandou -
Customer Support Representative
Suvidha Holding Katmandou -
Customer Support Representative
Suvidha Holding -
Customer Service Representative – Evening Shift
Kalash Services - Jobs District de Lalitpur