Installers Technical Support
Hikvision Nepal · Gandaki
Job description
About the role
Provide technical support and training to installers across Gandaki, ensuring timely assistance and high satisfaction.
Key responsibilities
- Manage installers and deliver required training sessions in various cities.
- Respond to installers' inquiries via phone, email or chat and resolve technical issues.
- Record and document issues and resolutions in Excel sheets.
- Collaborate with other teams to handle complex problems and conduct product demonstrations.
Required profile
- Bachelor's degree in Computer Science or related field, or equivalent experience.
- Excellent verbal and written communication skills.
- Strong problem‑solving ability and a customer‑focused mindset.
Required skills
- Windows operating systems
- Microsoft Office Suite (including Excel)
- Basic networking and internet technologies
What we offer
- Competitive salary package
- Clear career growth plan within a global team
- Comprehensive welfare system and simple corporate culture
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Published 6 hours ago
Expires 1 month from now
4 views · 0 interested
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Hikvision Nepal
Gandaki
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