Internal Process Auditor (Remote)

About the role

KAIZEN is looking for a detail‑oriented Internal Process Auditor to ensure compliance with ISO 9001:2015 across Planned Preventive Maintenance (PPM), Annual Maintenance Contracts (AMC) and building insurance services. The position is fully remote and involves leading internal audits, managing risks and driving continuous improvement.

Key responsibilities

• Plan, schedule, and execute ISO 9001:2015 internal audits.
• Monitor compliance of AMCs, PPMs and insurances with local regulations and internal standards.
• Maintain, update and improve QMS documentation and SOPs.
• Identify, escalate and resolve risks and non‑conformities through root‑cause analysis.
• Prepare and present monthly audit reports, findings and recommendations to management.
• Recommend improvements, follow up on corrective actions and measure impact.
• Stay updated on ISO standards and deliver awareness sessions across teams.
• Conduct cost analysis, assist with budgeting and lead negotiations for service efficiency.

Required profile

• Bachelor's degree in Quality Management, Engineering, Business Administration or a related field.
• Minimum 3 years of experience in internal auditing or quality management.
• ISO 9001:2015 Internal Auditor certification.
• Experience in facilities management, AMC/PPM operations or insurance compliance.
• Strong problem‑solving and analytical abilities.
• Critical thinking and risk‑management skills.
• Exceptional attention to detail.
• Excellent communication and organizational abilities.
• Independence and self‑motivation.
• Familiarity with continuous improvement practices.

Required skills

• Excel
• Audit Schedulers
• QMS
• Risk Registers