People & Culture Manager

About the role

People Sync is seeking an experienced People & Culture Manager to lead day‑to‑day people operations, nurture workplace culture, manage facilities and coordinate business activities. The role requires strong leadership, excellent communication and direct interaction with international clients, especially in the Australian mortgage sector.

Key responsibilities

• Oversee full recruitment lifecycle, onboarding and off‑boarding processes.
• Maintain accurate employee records, leave tracking and confidential HR documentation.
• Act as primary HR contact for staff, escalating sensitive matters to the COO.
• Coordinate regular performance reviews and support employee development.
• Promote a positive, professional workplace culture.
• Manage daily office operations, vendor relationships, supplies and facility services.
• Collaborate with IT on equipment allocation and employee transitions.
• Handle communication with international clients, maintain professional relationships and support Australian mortgage accounts.
• Monitor contracts, billing cycles, staff capacity and prepare reports for directors.
• Assist senior leadership with decision‑making and business planning.