Sales Operations Officer

About the role

We are looking for a Sales Operations Officer to coordinate and monitor sales and operational activities across our branches, ensuring timely reporting and smooth collaboration with the Corporate Office.

Key responsibilities

• Coordinate and follow up on branch sales and operational activities.
• Monitor sales targets, achievements, leads, renewals, upgrades, and cancellations.
• Prepare and maintain branch‑wise sales and operational reports.
• Monitor and follow up on branch operational costs and expenses.
• Coordinate with Sales, Finance, Technical, Customer Service, HR, and other departments.
• Follow up on customer requests, installations, activations, renewals, and upgrades.
• Identify sales gaps and operational issues and report to management.
• Coordinate with HR on staff hiring, onboarding, transfers, resignations, and clearance.
• Ensure timely completion of branch tasks and management instructions.

Required profile

• Minimum of 2 years (24 months) experience in sales operations or related functions.
• Strong coordination and communication abilities across multiple departments.
• Attention to detail for accurate reporting and cost monitoring.

Required skills