Head of Growth – Nepal, India & Global Operations

About the role

We are seeking a Head of Growth to own the complete go‑to‑market engine across sales, marketing, customer success and market execution for Nepal, India and selected global markets. This zero‑to‑one commercial leadership role will build strategy, teams, systems and processes to drive awareness, demand, revenue and market expansion.

Key responsibilities

• Define GTM strategy – ICP, market segments, buyer personas, targets and commercial operating rhythm.
• Lead end‑to‑end sales activities including prospecting, demos, negotiations, pipeline management and forecasting.
• Develop B2B and institutional growth opportunities across enterprises, MSMEs, education and public‑sector organisations.
• Own marketing and demand generation – positioning, content, performance marketing, events, partnerships and PR.
• Oversee customer success – onboarding, adoption, renewals, retention and expansion readiness.
• Build and lead integrated Sales, Marketing and Customer Success teams, defining roles, targets and performance scorecards.
• Manage commercial controls – budgets, CRM, billing, acquisition costs, conversion metrics and reporting.

Required profile

• Bachelor’s degree (Master’s/MBA preferred) with 7–12 years of experience in growth, sales, marketing or related functions.
• 3+ years leading a commercial function or multidisciplinary team and proven ability to build and scale GTM in B2B SaaS or technology sectors.
• Strong commercial understanding from positioning to revenue and customer value, with excellent English and Nepali communication.
• Experience in enterprise, MSME, education or public‑sector markets is an advantage.

Required skills

• Experience with CRM platforms such as HubSpot, Zoho, Salesforce or Airtable.
• Proficiency in marketing analytics, funnel attribution and customer‑usage analytics tools.
• Comfort with AI tools like ChatGPT or Claude.
• Ability to use Google Workspace, Notion, Slack, Zoom and project‑management tools (Linear/Trello).

What we offer

• Competitive fixed compensation with performance‑based incentives linked to growth, pipeline, revenue and GTM impact.
• Founding commercial leadership opportunity with direct access to the founders.
• Opportunity to build and lead integrated Sales, Marketing and Customer Success functions and AI‑native commercial systems.
• Regional and global market exposure and travel expenses as per company policy.