Public Relations and Documentation Officer

About the role

We are looking for a proactive and organized Public Relations and Documentation Officer to manage client relations, handle documentation, and support recruitment and company operations. The successful candidate will act as a liaison between clients, candidates and internal teams, ensuring smooth communication and accurate record‑keeping.

Key responsibilities

• Respond to client and candidate inquiries via phone, email and face‑to‑face, providing professional assistance.
• Welcome visitors, guide them and address their needs.
• Build and maintain positive relationships with agents, clients and candidates.
• Coordinate candidate interviews, deployment and daily demand requirements.
• Organise company events, press conferences and promotional activities.
• Maintain electronic and physical documentation systems, ensuring accuracy, completeness and confidentiality.
• Handle incoming and outgoing correspondence, scanning, filing, printing and photocopying.
• Support administrative tasks related to documentation and recruitment.
• Update and manage databases for clients, candidates and recruitment records.
• Collaborate with internal teams and management to ensure timely execution of tasks.

Required profile

• Proactive, organized and detail‑oriented.
• Excellent communication skills, both written and verbal.
• Ability to manage multiple tasks and prioritize effectively.
• Strong interpersonal skills to build relationships with diverse stakeholders.
• Commitment to maintaining confidentiality and compliance.

Required skills

• Proficiency in handling office equipment such as scanners, printers and photocopiers.
• Experience with electronic and physical filing systems.
• Familiarity with database management and record‑keeping.