Restaurant Supervisor

About the role

The Restaurant Supervisor is a full‑time, on‑site position at Park Safari Resort in Ratnanagar. You will oversee daily restaurant operations, ensure high standards of food and beverage service, and maintain a welcoming dining environment for guests.

Key responsibilities

• Supervise service staff and coordinate with the kitchen team.
• Schedule staff, manage table reservations, and support service during busy periods.
• Monitor guest satisfaction, address customer concerns promptly, and ensure compliance with hygiene, safety, and quality guidelines.
• Prepare basic reports on sales, inventory needs, and service performance.
• Train team members to uphold consistent service standards.

Required profile

• Strong supervisory skills with experience in team leadership, task delegation, and performance monitoring.
• Proven experience in customer service and ability to handle feedback and resolve issues professionally.
• Effective communication skills for coordinating with staff, kitchen teams, and guests.
• Practical knowledge of food & beverage operations, menu understanding, service standards, and basic inventory awareness.
• Prior experience in restaurant or hotel dining operations, preferably in a supervisory or lead role.
• Flexibility to work weekends and holidays as needed.

Required skills

• Organizational skills and attention to detail.
• Commitment to cleanliness and safety standards.