Sales Officer

About the role

We are seeking an experienced, result‑oriented Sales Officer to join the sales team at Elara Clinics in Kathmandu. The role focuses on generating leads, converting inquiries into sales, and nurturing client relationships to drive revenue growth in the healthcare and service‑based sectors.

Key responsibilities

• Generate and follow up on sales leads through various channels.
• Identify client needs and recommend suitable products and services.
• Convert inquiries into sales through effective communication and relationship building.
• Maintain strong relationships with existing clients to encourage repeat business and referrals.
• Achieve monthly, quarterly, and annual sales targets set by the company.
• Conduct sales presentations and explain service offerings to prospective clients.
• Maintain accurate records of leads, prospects, and client interactions in the system.
• Coordinate with operational and customer service teams to ensure smooth client onboarding and service delivery.
• Prepare and submit sales reports, pipeline updates, and conversion reports.
• Follow up with prospective clients and inactive leads to maximize conversion opportunities.
• Handle client inquiries, concerns, and feedback professionally and promptly.
• Participate in promotional campaigns, events, and marketing activities to generate new business opportunities.
• Build and maintain a strong network of corporate and individual clients.
• Assist in developing and implementing sales strategies to achieve organizational goals.
• Monitor market trends, competitor activities, and customer preferences.
• Coordinate with the marketing team for lead management and campaign follow‑ups.
• Maintain confidentiality of client and company information and ensure compliance with company policies and sales SOPs.

Required profile

• Minimum of 2 years of sales experience, preferably in service‑based industries such as healthcare, aesthetics, or education consultancy.
• Result‑oriented mindset with a proven ability to meet or exceed sales targets.
• Strong client relationship and communication skills.
• Ability to work collaboratively with operational, marketing, and customer service teams.
• Professional handling of high volumes of client interactions while maintaining service quality.

Required skills