Operations Officer – Property Management

About the role

We are seeking a proactive Operations Officer to manage the day‑to‑day running of Sallyan House. The role ensures the property operates smoothly by coordinating maintenance, handling banking tasks, supervising vendors and staff, and promptly resolving operational issues.

Key responsibilities

• Oversee daily property operations and ensure smooth functioning.
• Conduct regular inspections, identify and address maintenance or operational issues.
• Coordinate repairs and preventive maintenance with vendors and service providers.
• Manage banking activities such as deposits, payments and other official transactions.
• Ensure timely payment of utility bills, service charges and operational expenses.
• Liaise with contractors, suppliers and external agencies for operational needs.
• Monitor housekeeping, security and facility management to maintain high service standards.
• Maintain inventory of operational supplies and arrange procurement.
• Handle administrative documentation, records, invoices and operational reports.
• Ensure compliance with company policies and local regulations.
• Respond to emergencies and resolve operational issues efficiently.
• Support management in improving processes and implementing new procedures.

Required profile

• Bachelor’s degree in Business Administration, Management, Hospitality or a related field.
• Minimum three years of experience in operations, administration, property or facility management.
• Experience with banking procedures and administrative documentation preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Own a two‑wheeler and hold a valid two‑wheeler driving licence.

Required skills

• Strong organisational and multitasking abilities.
• Excellent communication and coordination skills.
• Problem‑solving and decision‑making capability.
• Ability to work independently with minimal supervision.
• Basic knowledge of facility and property maintenance.
• Negotiation and vendor‑management skills.
• High level of responsibility, integrity and attention to detail.